Frequently Asked Questions
Ordering
How do I place an order?
Can I order from multiple producers in one order?
What payment methods do you accept?
Can I cancel or change my order?
What is a pre-order?
Delivery
When do you deliver?
Where do you deliver?
What if I'm not home when my order arrives?
How should I store my delivery?
How much does delivery cost?
Products & Quality
Are all products Irish?
Do you list allergen information?
Do you sell alcohol?
What if I receive a damaged or incorrect item?
For Producers
How do I join doorstep as a producer?
What does it cost to sell on doorstep?
Do I need food safety certification?
Account & Privacy
How is my data protected?
How do I unsubscribe from the newsletter?
Still have questions?
We're here to help. Get in touch and we'll respond within 48 hours.
Contact us